Get To Know Us
Work less. Achieve more.
Welcome to PepperAid, where we believe that working smarter is the key to success. Our mission is to help you work less and achieve more by providing top-tier virtual assistant services tailored to your unique needs.
PepperAid was founded by Ailen Serrano and Agustin Tamagni, two professionals with a shared vision of enhancing productivity through exceptional virtual assistance. With over 5 years of experience each in administrative support, customer service, and creative solutions, we are dedicated to helping businesses and individuals optimize their workflows and focus on what truly matters.
Our Story
Our Team
Ailen Serrano
Co-founder, Virtual Assistant Specialist & Creative Support ExpertAilén brings over five years of comprehensive experience in Human Resources, recruiting, administrative support, and customer service. She holds a degree in Translation and Simultaneous Interpretation, enabling her to effectively manage communication both in English and Spanish. Ailén excels in streamlining administrative processes and strategies, and delivering exceptional customer service. Her diverse skill set and professional background make her an invaluable asset for any organization seeking reliable and efficient virtual assistance.
Agustin Tamagni
Co-founderVirtual Assistant & Customer Support SpecialistAgustín is a dedicated virtual assistant with five years of experience in customer service and administrative support. Holding a degree in International Trade, Agustín possesses strong negotiating skills and a proven ability to lead teams effectively. His background enables him to handle complex administrative tasks, foster positive customer relationships, and navigate international business transactions with ease. Agustín’s combination of expertise and leadership makes him an exceptional choice for organizations seeking a reliable and versatile virtual assistant.
Our Values
Personalization: We understand that every client is unique, and we tailor our services to meet your specific needs.
Reliability: We are committed to providing dependable support, ensuring your tasks are completed on time and to the highest standard.
Efficiency: We aim to streamline your workflow and boost your productivity, allowing you to focus on your core activities.
Why Choose PepperAid?
At PepperAid, we pride ourselves on delivering personalized, reliable, and efficient virtual assistant services. By working with a small, dedicated team, you receive consistent, high-quality support tailored to your business's needs. We are passionate about helping you achieve more with less effort, making your and your success our top priority.